Within 30 days from the end of the trip, the claim should be sent to Bao Viet Insurance.
Claim form (in the Form Documents section) with all supporting information and documentary evidence required by Bao Viet, including but not limited to:
- For Personal Accident Insurance: Doctor and hospital report detailing the type of loss, extent and duration of injury, police report if any and a copy of death certificate and report autopsy in case of death.
- For Medical and other expenses, Support for hospitalization expenses, Loss of deposit, Cancellation or trip curtailment: All receipts, tickets, contracts or agreements related to claims and if the complaint is about medical treatment, there should be a full doctor's report stating: (a) the symptom of the disease under treatment, (b) the date of initiation of illness in the opinion of the physician, (c) a summary of treatment including both prescribed drugs and services taken.
- For Personal belongings, Baggage delay; Money and Travel Documents: All details, including but not limited to, receipts with date of purchase, price, type of items lost or lost, shopping receipts provide essential items during the trip, an immediate notice to the carrier, and the carrier's record of any loss or loss that occurred in the course of transportation, an immediate report to the police. attest when loss or loss occurs in other situations. These reports should be made within 24 hours of the incident.
- In the case of Trip Delay: Documentation required by the Company proving the cause of the delay has been officially acknowledged with a clear statement of its nature.
- For Personal Liability: All correspondence, summons or subpoena orders must be sent to the Company as soon as received, unanswered.
- In the case of a rental vehicle's Deductible Reimbursement: Proof of the amount of deduction incurred in connection with the loss.